Frequently Asked Questions
How long does it take to prepare my order?
Our products will be ready to ship between 1 to 5 week days after the order confirmation.
After preparing my order: How long it takes to arrive?
International Orders : Will take around 5 to 8 weekdays, not considering weekends or festive days.
Is there a chance, due to Covid-19 for my order to take longer than expected?
Yes, that can happen sometimes. Most of our delivery services reduced their staff up to 50%. So we will appreciate your patience through these difficult times.
Where and when can I reach you for more info?
We are always happy to help you from Monday to Friday: 10:00 am to 5:30 pm
at firstname.lastname@example.org or via whatsapp +52 13 22 139 9011